Our values

Our mission, vision and values

At Synergy Health Utrecht our mission, vision and values represent what we are and what we jointly pursue as a strong company. Our vision stands for what we try to achieve every day, while our mission and values ​​are the qualities and approach that help us realize this vision.


With over half a century of experience in pharmaceutical product testing, Synergy Health Utrecht offers internationally recognised centres of  excellence in pharmaceutical and medical device testing in the areas of chemistry and microbiology. We are committed in ensuring that our customers receive the highest standards of quality and service at all times. Our employees are advocates of our values at every level of the business. Through partnering we are an extension of our customers, we take pride in our work and our performance and help our customers’ business to succeed.


Maintaining a sustainable reputation as the trusted experts in global health-related markets where we differentiate ourselves in quality and service by the way we work.


Customer first – Always. The customer is our top priority. And everyday we’re focused on helping our customers’ business to succeed. We embrace this value in every decision we make, no matter how big or small, with the customer top of mind. We put ourselves in the customers shoes and continuously improve their experience.

Accountability – Even when no-one is looking. We take ownership for the quality of our individual work but also take pride in what we deliver as a team; our focus is on a successful outcome for all. When things don’t go as planned we proactively use it as an opportunity to share and learn.

Integrity – Our nature. Our business and personal principles reflect the highest standards of ethics and integrity.  We follow rules and procedures, are honest, keep our commitments, and continually give the best effort.

Innovation – The best. Innovation is the nucleus of our company. We value original thinking, the passion to attack difficult challenges, and thoughtful feedback – openly giving and receiving it. We achieve the best possible results by working with our customers and develop new methods to solve challenges and reduce risks.